Refund policy

BigRob’s Streetwear Return & Refund Policy

Because our products are printed on demand, we do not accept returns or issue refunds for incorrect sizing, change of mind, or buyer’s remorse. Please review product descriptions and sizing information carefully before ordering.

Damaged, Defective, Misprinted, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 14 days of delivery at 1bigrob72@gmail.com.

Please include your order number, a description of the problem, and clear photos showing the issue. Once verified, we will provide an appropriate replacement or refund at no additional cost to you.

Please do not return an item unless we specifically provide return instructions.

Cancellations

Orders may only be canceled before production begins. Because our products are made to order, orders cannot be canceled once production has started.

Exchanges

We do not offer exchanges for incorrect size selections or changes of mind. If an incorrect, damaged, defective, or misprinted item was sent to you, contact us and we will work to make it right.

Refunds

When a refund is approved, it will be issued to your original payment method. Your bank or credit-card provider may require additional processing time before the refund appears.

Questions about your order or this policy can be sent to 1bigrob72@gmail.com.

BigRob’s Streetwear — Wear Your Story.